Louisiana 811
Underground utility locate requests.
- Locate requests
- 811
- Toll-free
- (800) 272-3020
Helpful contacts
Important numbers.
Utility customer service and parish permit offices for Greater New Orleans.
Find the right contact for your property or project. Utility providers and permit jurisdictions vary by address; the official websites below can help you reach the right office.
Utilities & 811.
Entergy
Customer service and account questions.
- Phone
- (800) 368-3749
Atmos Energy
Natural gas customer service.
- Phone
- (888) 286-6700
Cleco
Electric service and account questions.
- Phone
- (800) 622-6537
Washington–St. Tammany Electric
Electric cooperative office contacts.
- Slidell office
- (985) 643-6612
- Abita Springs office
- (985) 892-8804
Sewerage & Water Board of New Orleans
Water and sewer account questions.
- Phone
- (504) 529-2837
Jefferson Parish Water Department
Water department general inquiries.
- Phone
- (504) 736-6060
Permit offices by parish.
Jefferson Parish
Building Permits / Plan Review.
- East Bank
- (504) 736-6957
- West Bank
- (504) 364-3512
Orleans Parish / New Orleans
Department of Safety and Permits.
- Phone
- (504) 658-7200
St. Charles Parish
Planning and Zoning.
- Phone
- (985) 783-5060
St. Bernard Parish
Community Development: permitting and building questions.
- Phone
- (504) 278-4310
St. Tammany Parish
Permits and Inspections.
- Phone
- (985) 898-2574
Contact details checked October 15, 2026. Visit the official website for current hours and service information.